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Articleseries e-commerce

E-Commerce, Newsroom | 16. January 2024

Customer Retention in the Age of AI

Digital transformation is revolutionising customer retention through AI-driven personalisation and data-based recommendation systems, establishing new depths in customer relationships and…

20210805 Retourenmanagement Newsroom
E-Commerce | 26. August 2021

Five tips for optimising return shipments and improving customer loyalty

In today's rapidly growing online market, attracting new customers and keeping them is essential. Optimising the return process can achieve…

20210805 Vielfalt Produkte und Steuersatze Newsroom
E-Commerce, VAT | 12. August 2021

Those who sell many products have to deal with many VAT rates

Merchants selling goods online across the EU need to know the correct VAT rate for each of their products. This…

shutterstock 1027821088 Newsroom
E-Commerce | 5. August 2021

More transparency on product details in the online shop prevents disappointments

Online shoppers expect e-commerce platforms to provide an accurate product description – which includes the correct total price of duty-paid…

20210727 Image Generationenfrage
E-Commerce | 28. July 2021

The generational question – how consumer shopping preferences are constantly changing

Many younger consumers believe that goods should come to the customer, not vice versa. How should merchants react to this…

eclear news onlineshop 1440x700 2021 07 13 v05
E-Commerce | 21. July 2021

Independent shop or online marketplace – How do I optimise my business as an online merchant?

Online marketplaces offer an inexpensive and quick entry into online retailing. eClear helps merchants account for VAT across all sales…