E-Commerce, VAT | 18. March 2021

Distance sales to private customers within the EU – these VAT rules apply until June 30, 2021

Do you sell goods to private customers within the European Union? Here we explain the current VAT system rules, which are valid until June 30, 2021. by

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General principle: VAT is due in the country from which the delivery begins

If you deliver goods from an EU country to private customers anywhere in Europe, the VAT law of the country where the goods are transported generally applies. Such sales are usually subject to the VAT of the country of departure.

Exception: Under certain conditions, VAT is due in the destination country

However, there is a significant exception to the general principle. The so-called mail order rule states that VAT from the sale of the goods must be paid in the country of destination if all the following conditions are met:

  • The item sold (delivered) is an object.
  • The merchant transports the item. This is when the item is transported personally, by an employee, or by contracting a transport company.
  • The item arrives in the destination country located within the EU.
  • The recipient is a private individual, i.e., not a business enterprise.
  • The so-called delivery threshold in the country of destination is exceeded, or the merchant voluntarily submits to VAT in the EU country of destination.

If these conditions are met, the mail order rule states that VAT is payable in the destination country.

Example: Aunt Heidi from Austria orders a T-shirt from Walanda, a German online fashion shop in Munich. Walanda sends the T-shirt from its German warehouse via express delivery to Aunt Heidi’s home in Austria.

Due to the mail order regulation application, Walanda has been registered for VAT in Austria for some time and regularly submits VAT returns there. The T-shirt sale to Aunt Heidi is subject to the 20% VAT in Austria, which Walanda declares and pays to the Austrian tax authorities.


In this case, the seller must place the transport order (or handles the transport personally). If, on the other hand, the customer places the transport order or picks up the goods from the retailer personally, the sale of goods does not fall under the mail order regulation. In these cases, the VAT law of the EU Member State in which the goods are located at the time of collection by the customer or at the time of the start of transport applies. This will not change in the future.

Example: Aunt Heidi from Austria orders a T-shirt from Walanda, a German online fashion shop in Munich. Since Aunt Heidi is planning to spend a long weekend in Munich, she chooses the ‘Shop & Collect’ option, where she can pick up the T-shirt at the store in downtown Munich.

Because the T-shirt sold to Aunt Heidi is being picked up from the store, Walanda is subject to the 19% German VAT and must pay the corresponding amount to the Munich tax office.


The mail-order rule will only apply until June 30, 2021, when a new VAT regulation is enacted. The delivery thresholds, which will remain in effect until June 30, 2021, are explained in more detail in the following section.

Delivery thresholds and mail order rule: Under the current regulation, VAT is due in the country of destination above certain sales limits

The principle that the VAT on goods supplied from one EU country to private customers in another EU country is payable where the delivery begins (country of departure) only applies until certain sales limits are exceeded. These sales limits are called delivery thresholds.

The individual EU Member States determine the level of delivery thresholds. According to the rules in force until June 30, the merchant must know the respective delivery threshold of the EU member state to which he supplies goods to private customers.

If a merchant exceeds the delivery threshold set by the respective EU Member State, the place of sales taxation shifts from the country of departure to the country in which the goods arrive and the mail order rule applies.

The following delivery thresholds currently apply (until June 30, 2021) in the EU:

Member State
Delivery threshold (EUR)
Belgium (BE)35,000
Bulgaria (BG)70,000 BGN (approx. 35,000)
Denmark (DK)280,000 DKK (approx. 38,000)
Germany (DE)100,000
Estonia (EE)35,000
Finland (FI)35,000
France (F)35,000
Greece (GR)35,000
Italy (IT)35,000
Croatia (HR)270,000 HRK (approx. 36,000)
Latvia (LV)35,000
Lithuania (LT)35,000
Luxembourg (LU)100,000
Malta (MT)35,000
Netherlands (NL)100,000
Austria (A)35,000
Poland (PL)160,000 PLN (approx. 37,000)
Portugal (PT)35,000
Romania (RO)118,000 RON (approx. 26,000)
Sweden (SE)320,000 SEK (approx. 33,000)
Slovakia (SK)35,000
Slovenia (SI)35,000
Spain (ES)35,000
Czech Republic (CZ)1,140,000 CZK (approx. 42,000)
Hungary (HU)35,000
Cyprus (CY)35,000

Important: Even if the regulations changed mid-year on July 1, 2021, the delivery thresholds would not be halved in 2021, and the annual amounts remain in force.

Voluntary opting for sales taxation in the country of destination

Even if the merchant does not exceed the described delivery threshold in the EU country of destination, he has the option of voluntarily opting for VAT in the country of destination and subjecting the sales of goods to the VAT law of the country of destination.

Such an opting for sales taxation in the Member State of destination may make economic sense if the goods are taxed at a lower rate there than in the country of departure, and this advantage outweighs the business costs involved in registering for VAT and the associated recurring declaration costs in the other country.

For example, countries such as Denmark (25%), Finland (24%), Greece (24%) and Bulgaria (27%) have, in some cases, a significantly higher standard VAT rate than Germany (19%). Voluntarily opting for sales taxation in the country of destination is not worthwhile for merchants from Germany who deliver to these countries.

However, looking at the situation from the perspective of a Bulgarian merchant with sales of goods to Germany, the assessment is different. Whether the sale of goods from Bulgaria to Germany is subject to German VAT of 19% or Bulgarian VAT of 27% can make a significant difference – either in the price offered to the customer or in the merchant’s profit margin. Voluntarily opting for taxation in Germany, the destination country can therefore pay off here – even without exceeding the delivery threshold of €100,000 applicable in Germany.

Determining whether the delivery threshold has been exceeded

The amount of money received from supplying goods to the respective EU Member State plays a significant role when answering the question whether and when the respective supply threshold of an EU Member State is exceeded. The following example illustrates this. The supply of so-called excisable goods (these are mineral oils, alcohol and alcoholic beverages, as well as tobacco products) is not considered when determining the delivery threshold. If the merchant sells excisable goods to private individuals in another EU Member State, the place of delivery for VAT purposes constantly shifts to the country of destination, irrespective of a delivery threshold (i.e. the VAT law of the Member State of destination always applies).

Example: Walanda, the Munich-based online fashion shop, has delivered clothing with a net value of €80,000 to private customers in the Netherlands before Dec. 15, 2020. The company’s sales to the Netherlands were below the country’s delivery threshold (€100,000) in 2019. Until Dec. 23, 2020, during its Christmas business, Walanda received orders from private customers for sweaters with a net price of €20,000. The shop guarantees deliveries by Christmas day.

After the holiday season and until the end of 2020, Walanda will deliver additional fashion articles worth €5,000 to customers in the Netherlands. With the deliveries before Christmas 2020, Walanda reached the delivery threshold in the Netherlands. All sales transacted before then will be subject to 19% German VAT, which has to be declared and paid to the tax office in Munich.

All subsequent deliveries after Christmas and until the end of 2020 (€5,000) and all deliveries to the Netherlands in 2021 are subject to the 21% VAT rate in the Netherlands. This is because the delivery threshold in the Netherlands was exceeded in 2020.


Delivery threshold exceeded – and then what?

Suppose a merchant, as described in the above example, exceeds the delivery threshold in the country of destination. In that case, he must register in that Member State for VAT purposes with the responsible tax authority. Registration usually requires a command of the local language and is, therefore, often only possible with the support of a local tax advisor. In some cases, this can result in substantial costs.

Following VAT registration, a tax number is assigned to the merchant. This entails recurring VAT declarations, VAT payments and record-keeping obligations, which in most cases also require the involvement of local consultants or similar service providers.

Suppose a merchant issues invoices showing the amount of VAT separately to private customers. In that case, he must note the necessary information on the invoice, depending on the country of destination and his tax registrations. This includes the correct tax rate of the country of destination, the tax number assigned by the tax authority there and, depending on the EU Member State, other mandatory information.

Delivery thresholds and mail order rules will only apply until June 30, 2021, when new VAT regulations will take effect.

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Anita Richter
Anita is a graduated economist and German syndic tax advisor. She started her tax career at KPMG where she spent 5 years in corporate tax advisory and M&A tax projects before moving to Springer Nature Group. During a period of 8 years she was with Springer Nature Group. she headed the global Indirect Tax function and successfully designed and implemented a digital transformation and automation strategy of global indirect tax related processes and business flows.

At eClear AG, Anita is responsible for business development and for innovative tax technology solutions. She is product owner of eClear`s full service solution “ClearVAT”.
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